Privacy Policy

Virtual Rep Experts ("VRE", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, virtualrepexperts.com (the "Site"), and use our services (the "Services").

1. Information We Collect

We may collect personal information in the following ways:

• Information You Provide to Us: We collect information you provide directly, such as when you fill out our contact form, enroll in a program, or take our AI-powered quiz. This may include your name, email address, phone number, payment information, and quiz answers.
• Information from AI Interactions: When you use our AI-powered features like the Program Quiz or Content Idea Generator, we collect the inputs you provide (e.g., quiz answers, trend descriptions) and the outputs generated by the AI.
• Automatically Collected Information: We may automatically collect certain information about your device and usage of our Site, such as your IP address, browser type, operating system, and pages viewed. This is done through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• - Provide, operate, and maintain our Services.
• - Process your enrollment and payments.
• - Personalize your experience, such as recommending programs based on your quiz answers.
• - Communicate with you, including responding to your inquiries and sending you information about our programs.
• - Improve our Site and Services by analyzing usage data.
• - Prevent fraudulent transactions and enhance the security of our Site.

3. How We Share Your Information

We do not sell your personal information. We may share your information with third parties in the following situations:

• With Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing (e.g., Paystack), email delivery (e.g., Resend), and cloud computing (e.g., Google Cloud for our AI models). These providers are contractually obligated to protect your data.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may share your information for other purposes with your explicit consent.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. AI and Data Processing

Our AI features are powered by Google's Gemini models. When you use these features, the data you provide is sent to Google's servers for processing to generate a response. We do not use your personal inputs to train our AI models. Google's use of data is governed by their own privacy policies.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at the email address below.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@virtualrepexperts.com.